Newhouse Restoration


Long Island's Expert Puff Back Cleanup Company

A sudden puff back event from your furnace or fireplace can leave your home coated in soot, smoke, and unpleasant odors. It’s a stressful situation, but don’t worry – Newhouse Restoration is here to help.

We’re Long Island’s leading property damage restoration company, and we specialize in cleaning up puff back damage quickly and effectively. 

Why Choose Newhouse Restoration for Puff Back Cleanup on Long Island?

Here are the reasons to choose us for puff back cleanup:

  • 24/7 Emergency Service: We understand that puff back emergencies can happen anytime. That’s why we offer 24/7 emergency service to respond to your needs immediately.
  • Experienced and Certified Technicians: Our team of IICRC-certified technicians has the knowledge and expertise to handle any puff back situation, no matter how big or small.
  • State-of-the-Art Equipment: We use the latest technology and equipment to remove soot, smoke, and odors from your home, ensuring a thorough and long-lasting clean.Insurance
  • Claims Assistance: We work directly with your insurance company to file your claim and manage the entire process, taking the stress off your shoulders.
  • Customer Satisfaction Guarantee: We’re committed to your satisfaction. That’s why we offer a 100% satisfaction guarantee on all of our services.

In addition, here’s what sets us apart as your trusted partner in puff back recovery:

1. Uncompromising Health Protection:

  • HEPA-Filtered Vacuums: We go beyond standard vacuums. Our HEPA-filtered machines trap 99.97% of airborne particles as small as 0.3 microns, including harmful soot and allergens, preventing them from spreading further and protecting your respiratory health.
  • Personal Protective Equipment (PPE): Our technicians are fully equipped with respirators, gloves, and protective suits to shield themselves from soot exposure, ensuring their safety and minimizing any risk of contamination during the cleanup process.
  • Eco-Friendly Cleaning Solutions:
    – Non-Toxic & Biodegradable Products: We prioritize the health of both you and our planet. Our cleaning solutions are free of harsh chemicals and harmful fumes, ensuring the safety of your family and pets while minimizing environmental impact.
    – Water-Based Cleansers: We favor water-based cleaning solutions over solvent-based options. This reduces the risk of fire hazards and leaves no harmful residues after the cleanup, creating a fresh and healthy environment for you to return to.

3. Odor Neutralization Gone Advanced:

  • Professional Deodorization Techniques: Lingering odors from a puff back are no match for our expertise. We employ advanced odor neutralizers that target the source of the smell, not just mask it. From activated charcoal to hydroxyl generators, we have the tools to eliminate the unpleasant odor permanently.
  • Air Purification Systems: We go the extra mile by deploying high-efficiency air purifiers to capture any remaining airborne particles and allergens, ensuring your home is not just clean but truly breathable.

4. Beyond Cleaning: Expertise You Can Trust:

  • Experienced & Certified Technicians: Our team comprises IICRC-certified technicians with extensive experience in puff back cleanup. They possess the knowledge and skills to handle any situation, no matter the size or severity of the damage.
  • Insurance Claim Assistance: We understand the complexities of insurance claims. We’ll handle the paperwork and liaise with your insurance company, taking the stress off your shoulders and ensuring you receive the coverage you deserve.
  • 24/7 Emergency Response: Puff backs can happen anytime. We offer 24/7 emergency service, so you can count on us to arrive promptly and mitigate the damage before it worsens.

Choosing Newhouse Restoration is choosing peace of mind. We’ll handle the dirty work with professionalism, care, and a commitment to your health and well-being. Let us restore your Long Island home to its pre-puff back state, leaving you with clean air, a fresh start, and the confidence of knowing your family is safe.

We’re Long Island’s leading property damage restoration company, and we specialize in cleaning up puff back damage quickly and effectively. 

Contact us today for a free estimate and experience the Newhouse Restoration difference!

puff back soot cleanup

Our Puff Back Cleanup Process

A puff back event can feel overwhelming, but at Newhouse Restoration, we understand the urgency and prioritize swift, thorough, and safe cleanup. Here’s how we navigate your journey back to a soot-free haven:

1. Emergency Response & Assessment:

  • Immediate Arrival: We understand the critical need for prompt action. Upon your call, our team will arrive at your home within 24 hours to assess the extent of the damage and develop a customized plan of attack.
  • Containment & Protection: We’ll immediately seal off affected areas to prevent further soot spread and protect unaffected rooms. Safety first!

2. Soot & Smoke Removal:

  • HEPA-Filtered & High-Powered Vacuuming: Our specialized HEPA-filtered vacuums capture even the tiniest soot particles, preventing further contamination and safeguarding your respiratory health.
  • Targeted Surface Cleaning: Walls, ceilings, furniture, and belongings – nothing is left untouched. We employ eco-friendly, non-toxic cleaning solutions to gently yet effectively remove soot and smoke residue from all surfaces.
  • HVAC System Inspection & Cleaning: The source of the problem needs attention too. We’ll inspect and clean your furnace or chimney to minimize the risk of future puff backs.

3. Odor Neutralization:

  • Advanced Deodorization Techniques: Lingering odors are no match for our cutting-edge arsenal. We utilize professional-grade odor neutralizers and hydroxyl generators to target and eliminate the source of the smell, not just mask it.
  • Air Purification Systems: To ensure a truly fresh and breathable environment, we deploy high-efficiency air purifiers to capture any remaining airborne particles and allergens.

4. Content Restoration & Deodorization:

  • Salvaging Your Valuables: We understand the sentimental value of your belongings. Our experts will assess and attempt to restore clothes, furniture, and other salvageable items using specialized techniques and cleaning solutions.
  • Content Deodorization: Even cleaned items might retain a faint odor. We offer targeted deodorization techniques to ensure your belongings return fresh and smell-free.

5. Final Inspection & Walk-Through:

  • Meticulous Quality Control: Before you return, our team conducts a thorough final inspection to ensure every corner is clean, odor-free, and safe.
  • Your Satisfaction, Our Goal: We’ll walk through your home with you, addressing any questions or concerns you may have. Your complete satisfaction is our top priority.

6. Peace of Mind & Beyond:

  • Insurance Claim Assistance: We’ll help you navigate the complexities of filing an insurance claim and handle the paperwork, ensuring you receive the coverage you deserve.
  • Restoration & Repair Services: Should the puff back cause structural damage, we offer comprehensive restoration and repair services to return your home to its pre-disaster state.
  • Preventative Maintenance Tips: We’ll provide valuable advice on how to prevent future puff backs and keep your home safe and healthy.

Don’t wait to call Newhouse Restoration if you’ve experienced a puff back event. The sooner you get professional help, the sooner you can get your home back to its pre-disaster condition. 

Call us today to request a free estimate! 

Answers to Frequently Asked Questions about Puff Back Cleanup

Q: What is a puff back?
A: A puff back is a sudden explosion within your heating system that forces soot and smoke back into your home through the vents. It can happen with oil-fired furnaces or boilers due to incomplete combustion.

Q: How do I know if I’ve had a puff back?
A: Look for signs like:

  • A sudden puff of black smoke or soot coming from your furnace or vents
  • A strong, oily odor throughout your home
  • Soot deposits on walls, ceilings, furniture, and belongings
  • Difficulty breathing due to airborne soot particles

Q: Should I clean up a puff back myself?
A: Absolutely not! Puff back soot is greasy, sticky, and contains harmful carcinogens. Professional cleaning is crucial to avoid spreading soot, inhaling harmful particles, and causing further damage. 

Q: What happens during a professional puff back cleanup?
A: Our trained technicians will:

  • Contain the affected area to prevent further spread.
  • Remove soot and smoke using specialized equipment and methods.Deodorize your home to eliminate lingering odors.
  • Restore salvageable belongings like clothes and furniture.Inspect and clean your HVAC system to prevent future puff backs.

Q: How much does puff back cleanup cost?
A: The cost depends on the severity of the damage and the size of your home. We offer free estimates, so you can understand the cost before making a decision.

Q: Can I file an insurance claim for puff back cleanup?
A: In most cases, yes. We’ll help you file your claim and navigate the insurance process.

Q: How can I prevent puff back in the future?
A: Regular maintenance of your heating system is key. Schedule annual inspections and cleanings by a qualified technician.

We hope these answers are helpful! If you have any other questions about puff back cleanup, please don’t hesitate to contact Newhouse Restoration.

Why You Should Never Try To Cleanup Puff Back Soot On Your Own

The aftermath of a puff back can be overwhelming, leaving your home covered in a suffocating blanket of soot and a pungent, oily odor. While the urge to roll up your sleeves and tackle the mess yourself might be strong, trust us, DIY puff back cleanup is a recipe for disaster. Here’s why:

1. Spreading the Soot:

Puff back soot isn’t your regular dust; it’s a sticky, oily concoction that clings to everything it touches. Any attempt at brushing, wiping, or even vacuuming can easily smear the soot further, contaminating clean areas and making the cleanup exponentially worse.

2. Inhaling Harmful Particles: 

Soot isn’t just an aesthetic nuisance; it contains harmful carcinogens and allergens that can irritate your lungs and cause respiratory problems, especially for children and those with pre-existing conditions. Improper cleaning risks kicking up these hazardous particles, putting your health at risk. 

3. Etching & Staining Surfaces:

The oily composition of puff back soot can permanently etch itself onto delicate surfaces like glass, porcelain, and even painted walls. Your DIY cleaning techniques might further stain or damage these surfaces, leading to costly repairs or replacements.

4. Lingering Odor Nightmare:

The pungent odor caused by puff back isn’t just unpleasant; it’s highly persistent. DIY methods often mask the smell temporarily, only for it to resurface later, haunting your home for weeks or even months. Professional cleaning uses targeted deodorization techniques to neutralize the odor at its source, ensuring a fresh and healthy environment.

5. Risk of Fire:

Puff back soot buildup in your furnace or chimney can pose a fire hazard if not properly cleaned. Attempting DIY cleaning without the proper knowledge and equipment increases the risk of further igniting the soot, putting your entire home at risk.

Call Us For Puff Back Cleanup on Long Island

Remember, puff back cleanup isn’t just about aesthetics; it’s about protecting your health and property. Leave the dirty work to the professionals at Newhouse Restoration. We have the expertise, equipment, and proven methods to safely and effectively eliminate puff back from your home, restoring its fresh, clean, and safe atmosphere.

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    "We called Josh and he had someone here promptly. Not only was his crew punctual and prompt, they were CLEAN. Everything was bagged up and in my garbage. I wouldn’t have even known they were here. Rates were also super affordable. We truly appreciate the Newhouse crew! Thank you!!"

    Nikki Vetrano Gallagher